{"id":192,"date":"2025-08-04T01:29:33","date_gmt":"2025-08-04T01:29:33","guid":{"rendered":"https:\/\/smilogy.com.au\/retainers\/?page_id=192"},"modified":"2025-10-13T07:21:32","modified_gmt":"2025-10-13T07:21:32","slug":"faq","status":"publish","type":"page","link":"https:\/\/smilogy.com.au\/retainers\/faq\/","title":{"rendered":"faq"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"192\" class=\"elementor elementor-192\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3a90db0b e-flex e-con-boxed e-con e-parent\" data-id=\"3a90db0b\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;gradient&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-bae05d4 e-con-full e-flex e-con e-child\" data-id=\"bae05d4\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a6940b1 elementor-widget elementor-widget-heading\" data-id=\"a6940b1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">frequently asked question<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-7b09f8e e-flex e-con-boxed e-con e-parent\" data-id=\"7b09f8e\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-b0ba0e9 e-con-full e-flex e-con e-child\" data-id=\"b0ba0e9\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-2ab4eb7 e-con-full e-flex e-con e-child\" data-id=\"2ab4eb7\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-69955de elementor-widget elementor-widget-elementskit-accordion\" data-id=\"69955de\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"elementskit-accordion.default\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" >\n        <div class=\"elementskit-accordion accoedion-primary\" id=\"accordion-69e7a0fb623fe\">\n\n            \n                <div class=\"elementskit-card \">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-0-69955de\">\n                        <a href=\"#collapse-da45abf69e7a0fb623fe\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-da45abf69e7a0fb623fe\" aria-expanded=\"false\" aria-controls=\"Collapse-da45abf69e7a0fb623fe\">\n                            \n                            <span class=\"ekit-accordion-title\">what happens if I lose my retainer?<\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-down-arrow1\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-up-arrow\"><\/i>                                    <\/div>\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-da45abf69e7a0fb623fe\" class=\" collapse\" aria-labelledby=\"primaryHeading-0-69955de\" data-parent=\"#accordion-69e7a0fb623fe\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <p>if you're on a plan, we simply reprint and ship a replacement from your saved scan.<\/p>                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                \n                <div class=\"elementskit-card \">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-1-69955de\">\n                        <a href=\"#collapse-6aea15a69e7a0fb623fe\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-6aea15a69e7a0fb623fe\" aria-expanded=\"false\" aria-controls=\"Collapse-6aea15a69e7a0fb623fe\">\n                            \n                            <span class=\"ekit-accordion-title\">do I need a new scan each year?<\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-down-arrow1\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-up-arrow\"><\/i>                                    <\/div>\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-6aea15a69e7a0fb623fe\" class=\" collapse\" aria-labelledby=\"primaryHeading-1-69955de\" data-parent=\"#accordion-69e7a0fb623fe\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <p>nope! we use your final scan from clear aligner treatment unless your teeth have shifted significantly.<\/p>                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                \n                <div class=\"elementskit-card \">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-2-69955de\">\n                        <a href=\"#collapse-f9772e969e7a0fb623fe\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-f9772e969e7a0fb623fe\" aria-expanded=\"false\" aria-controls=\"Collapse-f9772e969e7a0fb623fe\">\n                            \n                            <span class=\"ekit-accordion-title\">how do I know which plan to choose?<\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-down-arrow1\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-up-arrow\"><\/i>                                    <\/div>\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-f9772e969e7a0fb623fe\" class=\" collapse\" aria-labelledby=\"primaryHeading-2-69955de\" data-parent=\"#accordion-69e7a0fb623fe\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <p>if you\u2019re a grinder, jet-setter, or a bit forgetful, go for 2 or 3 retainers a year. just need the basics? 1 should do the trick.<\/p>                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                \n                <div class=\"elementskit-card \">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-3-69955de\">\n                        <a href=\"#collapse-969c75a69e7a0fb623fe\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-969c75a69e7a0fb623fe\" aria-expanded=\"false\" aria-controls=\"Collapse-969c75a69e7a0fb623fe\">\n                            \n                            <span class=\"ekit-accordion-title\">can I change or cancel my plan?<\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-down-arrow1\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-up-arrow\"><\/i>                                    <\/div>\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-969c75a69e7a0fb623fe\" class=\" collapse\" aria-labelledby=\"primaryHeading-3-69955de\" data-parent=\"#accordion-69e7a0fb623fe\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <p>absolutely. you\u2019re in control\u2014upgrade, downgrade, or cancel anytime.<\/p>                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                \n                <div class=\"elementskit-card \">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-4-69955de\">\n                        <a href=\"#collapse-82d6e0069e7a0fb623fe\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-82d6e0069e7a0fb623fe\" aria-expanded=\"false\" aria-controls=\"Collapse-82d6e0069e7a0fb623fe\">\n                            \n                            <span class=\"ekit-accordion-title\"> what material are the retainers made from?<\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-down-arrow1\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-up-arrow\"><\/i>                                    <\/div>\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-82d6e0069e7a0fb623fe\" class=\" collapse\" aria-labelledby=\"primaryHeading-4-69955de\" data-parent=\"#accordion-69e7a0fb623fe\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <p>smilogy retainers are made from medical-grade, ultra-clear thermoplastic designed for comfort and durability.<\/p>                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                                        <\/div>\n    <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>frequently asked question what happens if I lose my retainer? if you&#8217;re on a plan, we simply reprint and ship a replacement from your saved scan. do I need a new scan each year? nope! we use your final scan from clear aligner treatment unless your teeth have shifted significantly. how do I know which [&hellip;]<\/p>\n","protected":false},"author":6,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"class_list":["post-192","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/smilogy.com.au\/retainers\/wp-json\/wp\/v2\/pages\/192","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/smilogy.com.au\/retainers\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/smilogy.com.au\/retainers\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/smilogy.com.au\/retainers\/wp-json\/wp\/v2\/users\/6"}],"replies":[{"embeddable":true,"href":"https:\/\/smilogy.com.au\/retainers\/wp-json\/wp\/v2\/comments?post=192"}],"version-history":[{"count":25,"href":"https:\/\/smilogy.com.au\/retainers\/wp-json\/wp\/v2\/pages\/192\/revisions"}],"predecessor-version":[{"id":397,"href":"https:\/\/smilogy.com.au\/retainers\/wp-json\/wp\/v2\/pages\/192\/revisions\/397"}],"wp:attachment":[{"href":"https:\/\/smilogy.com.au\/retainers\/wp-json\/wp\/v2\/media?parent=192"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}