{"id":226,"date":"2025-08-06T03:53:32","date_gmt":"2025-08-06T03:53:32","guid":{"rendered":"https:\/\/smilogy.com.au\/mouthguards\/?page_id=226"},"modified":"2025-10-13T07:50:34","modified_gmt":"2025-10-13T07:50:34","slug":"faq","status":"publish","type":"page","link":"https:\/\/smilogy.com.au\/mouthguards\/faq\/","title":{"rendered":"faq"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"226\" class=\"elementor elementor-226\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4ddcb263 e-flex e-con-boxed e-con e-parent\" data-id=\"4ddcb263\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-771f9456 e-con-full e-flex e-con e-child\" data-id=\"771f9456\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-267731d0 elementor-widget elementor-widget-heading\" data-id=\"267731d0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">frequently asked question<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6b76628 elementor-widget elementor-widget-text-editor\" data-id=\"6b76628\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>still have questions about your club\u2019s mouthguards?<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-eb2c9bf e-flex e-con-boxed e-con e-parent\" data-id=\"eb2c9bf\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-6c8a8a7e e-con-full e-flex e-con e-child\" data-id=\"6c8a8a7e\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4a793483 elementor-widget elementor-widget-elementskit-accordion\" data-id=\"4a793483\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"elementskit-accordion.default\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" >\n        <div class=\"elementskit-accordion accoedion-primary\" id=\"accordion-69dbea761d725\">\n\n            \n                <div class=\"elementskit-card \">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-0-4a793483\">\n                        <a href=\"#collapse-da45abf69dbea761d725\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-da45abf69dbea761d725\" aria-expanded=\"false\" aria-controls=\"Collapse-da45abf69dbea761d725\">\n                            \n                            <span class=\"ekit-accordion-title\">my club isn\u2019t listed. can I still get a mouthguard?<\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-down-arrow1\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-up-arrow\"><\/i>                                    <\/div>\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-da45abf69dbea761d725\" class=\" collapse\" aria-labelledby=\"primaryHeading-0-4a793483\" data-parent=\"#accordion-69dbea761d725\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <p>yes! if your club hasn\u2019t partnered with smilogy yet, you can still book a scan or contact us to suggest your club.<\/p>                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                \n                <div class=\"elementskit-card \">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-1-4a793483\">\n                        <a href=\"#collapse-f9772e969dbea761d725\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-f9772e969dbea761d725\" aria-expanded=\"false\" aria-controls=\"Collapse-f9772e969dbea761d725\">\n                            \n                            <span class=\"ekit-accordion-title\">how do I know if scans are available at my club?<\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-down-arrow1\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-up-arrow\"><\/i>                                    <\/div>\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-f9772e969dbea761d725\" class=\" collapse\" aria-labelledby=\"primaryHeading-1-4a793483\" data-parent=\"#accordion-69dbea761d725\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <p>clubs with active scan partnerships will have a label like \u201cscans available.\u201d you can also book a scan day directly from our site.<\/p>                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                \n                <div class=\"elementskit-card \">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-2-4a793483\">\n                        <a href=\"#collapse-6aea15a69dbea761d725\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-6aea15a69dbea761d725\" aria-expanded=\"false\" aria-controls=\"Collapse-6aea15a69dbea761d725\">\n                            \n                            <span class=\"ekit-accordion-title\">can I reorder a mouthguard without scanning again?<\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-down-arrow1\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-up-arrow\"><\/i>                                    <\/div>\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-6aea15a69dbea761d725\" class=\" collapse\" aria-labelledby=\"primaryHeading-2-4a793483\" data-parent=\"#accordion-69dbea761d725\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <p>absolutely. if we\u2019ve already scanned you at your club, you can reorder online using your saved scan. no need to scan again.<\/p>                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                \n                <div class=\"elementskit-card \">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-3-4a793483\">\n                        <a href=\"#collapse-969c75a69dbea761d725\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-969c75a69dbea761d725\" aria-expanded=\"false\" aria-controls=\"Collapse-969c75a69dbea761d725\">\n                            \n                            <span class=\"ekit-accordion-title\">do all mouthguards include club colours and logo?<\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-down-arrow1\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-up-arrow\"><\/i>                                    <\/div>\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-969c75a69dbea761d725\" class=\" collapse\" aria-labelledby=\"primaryHeading-3-4a793483\" data-parent=\"#accordion-69dbea761d725\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <p>yes \u2013 if your club is partnered with us, you can choose your club\u2019s colours, logo, and even add initials when customising your guard.<\/p>                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                \n                <div class=\"elementskit-card \">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-4-4a793483\">\n                        <a href=\"#collapse-84cefb669dbea761d725\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-84cefb669dbea761d725\" aria-expanded=\"false\" aria-controls=\"Collapse-84cefb669dbea761d725\">\n                            \n                            <span class=\"ekit-accordion-title\">how long does delivery take?<\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-down-arrow1\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-up-arrow\"><\/i>                                    <\/div>\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-84cefb669dbea761d725\" class=\" collapse\" aria-labelledby=\"primaryHeading-4-4a793483\" data-parent=\"#accordion-69dbea761d725\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <p>once ordered, your custom-fit mouthguard will be delivered in <strong>5\u201310 working days<\/strong> \u2013 either to your club or your home.<\/p>                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                \n                <div class=\"elementskit-card \">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-5-4a793483\">\n                        <a href=\"#collapse-b8d106c69dbea761d725\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-b8d106c69dbea761d725\" aria-expanded=\"false\" aria-controls=\"Collapse-b8d106c69dbea761d725\">\n                            \n                            <span class=\"ekit-accordion-title\">how do I book a scan day for my club?<\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-down-arrow1\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-up-arrow\"><\/i>                                    <\/div>\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-b8d106c69dbea761d725\" class=\" collapse\" aria-labelledby=\"primaryHeading-5-4a793483\" data-parent=\"#accordion-69dbea761d725\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <p>easy! visit the book a scan day page, choose your club, and send us an enquiry. we\u2019ll take care of the rest.<\/p>                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                                        <\/div>\n    <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-53054144 e-flex e-con-boxed e-con e-parent\" data-id=\"53054144\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-46486689 e-con-full e-flex e-con e-child\" data-id=\"46486689\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>frequently asked question still have questions about your club\u2019s mouthguards? my club isn\u2019t listed. can I still get a mouthguard? yes! if your club hasn\u2019t partnered with smilogy yet, you can still book a scan or contact us to suggest your club. how do I know if scans are available at my club? clubs with [&hellip;]<\/p>\n","protected":false},"author":6,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"class_list":["post-226","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/smilogy.com.au\/mouthguards\/wp-json\/wp\/v2\/pages\/226","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/smilogy.com.au\/mouthguards\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/smilogy.com.au\/mouthguards\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/smilogy.com.au\/mouthguards\/wp-json\/wp\/v2\/users\/6"}],"replies":[{"embeddable":true,"href":"https:\/\/smilogy.com.au\/mouthguards\/wp-json\/wp\/v2\/comments?post=226"}],"version-history":[{"count":14,"href":"https:\/\/smilogy.com.au\/mouthguards\/wp-json\/wp\/v2\/pages\/226\/revisions"}],"predecessor-version":[{"id":5568,"href":"https:\/\/smilogy.com.au\/mouthguards\/wp-json\/wp\/v2\/pages\/226\/revisions\/5568"}],"wp:attachment":[{"href":"https:\/\/smilogy.com.au\/mouthguards\/wp-json\/wp\/v2\/media?parent=226"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}